Thank you for joining the Italian Embassy Cultural Centre. We at Italian Embassy Cultural Centre. (“Italian Embassy Cultural Centre”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data.
By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.
1. What Data We Get
We collect certain data from you directly, like information you enter yourself, data about your participation in Courses or Membership, and data from third-party platforms you connect with Italian Embassy Cultural Centre. We also collect some data automatically, like information about your device and how and what parts of our Services you interact with or spend time using.
1.1 Data You Provide to Us
We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.
When you create an account and use the Services, we collect any data you provide directly, including:
| Account Data | In order to use certain features (like enrolling in a course or registering for membership), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address and password and assign you a unique identifying number (“Card Number”). |
| Profile Data and documents | You are also asked to provide profile information like your name, gender, addresses, telephone number, date of birth, or other data. Your Profile Data will not be publicly viewable by others. You are also asked to upload your Photo and a Valid Photo ID with its details. |
| Professional Data | You are asked to provide information about your profession, designation and other data. |
| Course Data | When you enroll in and take courses, we collect certain data including which course(s) you are enrolling in. |
| Payment Data | If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security, Italian Embassy Cultural Centre does not collect or store sensitive cardholder data, such as credit card numbers or card related data. |
| Guest Approval | When a member requests for extra guest approval, we ask data like type of occasion, date and some other data. |
The data listed above is stored by us and associated with your account.
1.2 Data We Collect through Automated Means
When you access the Services (including browsing courses or enrolling/registering for courses or membership), we collect certain data by automated means, including:
| System Data | Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types (“System Data”). |
| Usage Data | Usage statistics about your interactions with the Services, including courses accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, and other data regarding your use of the Services (“Usage Data”). |
| Approximate Geographic Data | An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address. |
The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.
2. How We Get Data About You
We use tools like analytics services and advertising partners to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.
2.1 Analytics
We use third-party browser and mobile analytics services like Google Analytics on the Services. These services use Data Collection Tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, usage and performance data. We use this data to improve the Services, better understand how the Services perform on different devices, and provide information that may be of interest to you.
2.2 Online Advertising
We use third-party advertising services like Facebook, Google’s ad services, and other ad networks and ad servers to deliver advertising about our Services on other websites and applications you use. The ads may be based on things we know about you, like your Usage Data and System Data (as detailed in Section 1), and things that these ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services, and may be tailored to your interests.
Depending on the types of advertising services we use, they may place cookies or other tracking technologies on your computer, phone, or other device to collect data about your use of our Services, and may access those tracking technologies in order to serve these tailored advertisements to you. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services.
3. What We Use Your Data For
We use your data to do things like provide our Services, communicate with you, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity.
4. Security
We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.
Italian Embassy Cultural Centre takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Italian Embassy Cultural Centre, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact iicnewdelhi@esteri.it with any concerns.
5. Your Rights
You have certain rights around the use of your data, including the ability to opt out of promotional/invitation emails and collection of your data by certain analytics providers. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.
Updates & Contact Info
When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email or postal mail with any questions, concerns, or disputes.
If you have any questions about our policy, please email us at iicnewdelhi@esteri.it